Privacy policy

General information

Thank you for visiting our website and for your interest in payfree GmbH. We take the protection of your personal data seriously and want you to feel secure when visiting our website.

Collection, processing and use of personal data

As a rule, you can visit our pages without us requiring any personal data from you. We only learn the name of your Internet service provider, the website from which you come to us and the pages you visit on our site. This information is evaluated for statistical purposes, the anonymity of the individual user is guaranteed. However, should you wish to contact us personally (e.g. to order information material) or/and make use of one of our individual services, we will require some personal data from you. We will treat this data with the care that goes without saying for us, in accordance with the provisions of data protection law.

Use and disclosure of personal data and purpose limitation

All personal data accruing or collected within the scope of the services of payfree GmbH shall be collected, processed and used in accordance with the applicable laws and regulations on the protection of personal data only for the purpose of processing the contract and for safeguarding our own justified business interests with regard to advising and supporting our customers and interested parties and designing products to meet their needs.

Rights of the party concerned

As a data subject, you have specific rihgts regading your personal data:

  • the right to information according to Article 15 DSGVO
  • the right to rectification according to Article 16 DSGVO
  • the right to erasure according to Article 17 DSGVO
  • the right to restriction of processing pursuant to Article 18 DSGVO
  • the right to dissent from Article 21 DSGVO
  • the right to data portability from Article 20 DSGVO
  • the right to lodge a complaint with a competent data protection supervisory authority (Article 77 DSGVO in conjunction with § 19 BDSG)

With regard to the right to information and the right of deletion, the restrictions pursuant to §§34 und 35 BDSG apply.

Cookies usage

Within our internet offer we also use cookies. Cookies are small data packages that are stored on your computer's hard drive via the browser.

Language storage

We have an essential cookie in use. This is used to select and store the user language in order to display our website in your preferred language. By changing the settings in your internet browser, you can disable or restrict the transfer of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically.


These cookies allow videos from Youtube to be played directly on our website. If you do not want to agree to the cookies or a corresponding setting in your browser software prevents the storage of cookies, the Youtube videos will not be displayed.

Change of the privacy policy

If there are any changes, we will publish them as well as all previous data protection declarations here. payfree GmbH takes the technical and organizational measures required in accordance with Article 25 DSGVO to protect the information of its partners and customers from falsification, loss or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

payfree GmbH

Fürstenwall 172

40217 Düsseldorf

Telephone: (0211) 30 21 27-00

Name of the responsible entity: payfree GmbH

Management Carlos-Gómez-Sáez (Vorsitzender) Nino Raddao

Address of the responsible entity Fürstenwall 172, 40217 Düsseldorf

More information about the responsible entity: see Legal notice

Purpose of the data collection, processing or use:

The object of the company is the development, sale and provision of software and hardware solutions for retailers and their customers, as well as the maintenance and support of these solutions; the provision of comprehensive services in the areas of seamless checkout, payment and IT integration, store operations and store management; the creation of customer-oriented solutions to problems within the scope of system integration projects; the development and provision of end-customer software for checkout and cashless payment in the retail sector.

Description of the group of persons concerned and the related data or data categories:

Customers, suppliers, employees, interested parties

Recipients or categories of recipients to whom the data may be disclosed:

öPublic bodies in the case of overriding legal provisions, external contractors in accordance with Article 28 of the GDPR (processors), companies affiliated with the controller in accordance with § 15 of the German Stock Corporation Act (AktG), third parties on behalf of customers or for the processing/fulfillment of the tasks described under the headings. "Purpose of data collection, processing or use" and "Use and disclosure of personal data and purpose limitation".

Standard deadlines for the deletion of data:

The statutory retention obligations and periods are complied with. After expiry of the periods, the data (and, if applicable, cookies) will be deleted. If data does not fall under the above regulations, it will be deleted if the conditions set out under the headings. „"Purpose of data collection, processing or use" and "Use and disclosure of personal data and purpose limitation".

Planned data transfer to third countries

A transfer of data to third parties outside the EU is not planned. In accordance with the statutory provisions, payfree GmbH has appointed a data protection officer. If you have any questions regarding the processing of your personal data, you can contact our data protection officer directly.

Wolfgang Geßling